Dreamy Decadence Co
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Terms and Conditions



Order, Return and Refund Policies

 

At Dreamy Decadence Co., we take pride in crafting each of our treats with the utmost care and attention to detail. We want you to be completely satisfied with your purchase. However, due to the perishable nature of our products, we are unable to accept returns.

 

**Deposit and Minimum Order Policy**

To ensure the highest quality and freshness of our baked goods, certain custom and large quantity orders may require a deposit. Additionally, a minimum order quantity may apply to these items. The deposit will be credited toward your final purchase amount and is non-refundable in the event of a cancellation.

We appreciate your understanding and cooperation as we strive to provide you with the best possible service. For specific details regarding deposits and minimum order requirements, please contact us directly.

**Refunds:**  

- If there is an issue with your order, such as receiving the wrong item or if it arrives damaged, please contact us within 24 hours of receiving your order.

- We may ask for a photo of the product and a brief description of the issue.

- In cases where a mistake was made on our part, we will gladly offer a replacement or a refund for the affected item.


**Cancellations:**  

- Orders can be canceled within 5 hours of placing them for a full refund. After 5 hours, cancellations may not be possible, as we start preparing your order.


**Exchanges:**  

- We do not offer exchanges due to the nature of our products. However, if you are unsatisfied with a particular item, please reach out to us, and we will do our best to make it right.

We are committed to ensuring our customers have a delightful experience with every order. Please feel free to contact us with any concerns or questions regarding your purchase. Your satisfaction is our priority!

Copyright © 2025 Dreamy Decadence Co - All Rights Reserved.

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